New Directions Home Healthcare
P.O. Box 2329
Whiteville, NC 28472
Questions to ask facility director when selecting a treatment program:
Does the program accept your insurance? If not, will they work with you on a payment plan or find other means of support for you? Is the program run by state-accredited, licensed, and/or trained professionals? Is the facility clean, organized and well-run Does the program encompass the full range of needs of the individual (medical: including infectious diseases; psychological: including co-occurring mental illness; social; vocational; legal; etc.)? Does the treatment program also address sexual orientation and physical disabilities as well as provide age, gender and culturally appropriate treatment services Is long-term aftercare support and/or guidance encouraged, provided and maintained? Is there ongoing assessment of an individual’s treatment plan to ensure it meets changing needs? Does the program employ strategies to engage and keep individuals in longer-term treatment, increasing the likelihood of success? Does the program offer counseling (individual or group) and other behavioral therapies to enhance the individual’s ability to function in the family/community? Does the program offer medication as part of the treatment regimen, if appropriate? Is there ongoing monitoring of possible relapse to help guide patients back to abstinence? Are services or referrals offered to family members to ensure they understand addiction and the recovery process to help them support the recovering individual? 
